Legal
Your trust matters to us. This policy explains exactly what information we collect, why we collect it, and how we protect it.
When you interact with Perfect Fabricators — whether through our website, in our showroom, or over the phone — we may collect the following information: • Name, phone number, and email address when you request a quote or contact us • Property address for measurement appointments and installation • Order history, preferences, and communication records • Basic website usage data (pages visited, time spent) via standard analytics tools We do not collect payment card details directly. All transactions are handled through trusted payment partners.
Your information is used solely to serve you better. Specifically, we use it to: • Process and fulfil your orders and installation bookings • Communicate order status, delivery timelines, and post-installation support • Send occasional updates about new collections or offers (only with your consent) • Improve our products and services based on customer feedback We do not use automated decision-making or profiling that produces legal or significant effects on you.
Perfect Fabricators does not sell, rent, or trade your personal information to third parties. We may share limited information with: • Our installation team for scheduling and site visits • Logistics partners for product delivery coordination • Legal or regulatory authorities if required by law All staff and partners who handle customer data are bound by confidentiality obligations.
We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable Indian law. Order records are typically retained for 7 years for accounting and warranty purposes. You may request deletion of your data at any time for information not subject to legal retention requirements.
Our website uses minimal, essential cookies to ensure basic functionality. We may use third-party analytics tools (such as Google Analytics) to understand how visitors use our site — this data is aggregated and non-personal. You can disable cookies through your browser settings at any time without affecting your ability to use our services.
You have the right to: • Access the personal information we hold about you • Request correction of inaccurate information • Request deletion of your data (subject to legal retention requirements) • Opt out of marketing communications at any time To exercise any of these rights, simply contact us at the details below.
We take reasonable precautions to protect your information from unauthorised access, disclosure, or misuse. Customer records are stored securely, and access is restricted to personnel who need it to serve you. However, no method of transmission or storage is 100% secure. We encourage you to contact us immediately if you suspect any unauthorised use of your information.
We may update this Privacy Policy from time to time. The latest version will always be available on our website. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.